Our own venture · Departed Digital
Departed Digital closes or memorialises a loved one’s social media, email and other online accounts, so the family doesn’t have to. It’s our own service, which makes it the place we test everything we sell: the website, the search content and the growth plan.
When someone dies, their accounts stay open. Every platform has its own form, its own proof and its own wait, and families are asked to deal with it at the worst possible time.
A service that takes the whole job off the family, from the first form to the final confirmation.
What we built
Soft colours, a classic serif and short sentences, because people arrive here grieving.
Step by step guides for Facebook, Instagram, Apple, Google, email and more, for families who want to do it themselves.
Families share proof such as a death certificate after booking, and we use each platform’s own bereavement request.
Visitors in the UK, the US and elsewhere see the service priced in their own currency.
Every case and every platform request is tracked in one private place, with a written record for the family at the end.
A pack for funeral directors, so families hear about the service from someone they already trust.
Where it is now
Departed Digital is live for families in the UK and worldwide. It is still early, so it is where we try the search, content and partner work we recommend before we recommend it.
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